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Return & Resolution Policy
Every order is carefully checked before dispatch to ensure it matches the description and quality shown on our website. As fabrics are cut to order and may respond differently depending on handling, washing, storage, and usage, any concerns after delivery are reviewed on a case-by-case basis. If something feels off, we encourage you to contact us so we can understand the situation and guide you on the appropriate next steps. Resolutions, if any, are determined after reviewing the details and are handled at our discretion, with the intent of maintaining clarity and fairness for all parties.
Shipping & Delivery
All payments on our website are securely processed through Razorpay. Orders are packed and dispatched within 5 working days and are delivered through our logistics partners, including Shiprocket. Once shipped, tracking details are shared to help you follow your delivery. While most orders reach within the expected timeframe, delivery timelines may vary based on location and courier movement. Please allow up to 15 working days for your order to arrive. If there are any delivery-related concerns, you’re welcome to contact us and we’ll assist in coordinating with the logistics partner where required.
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