Return Policy

We take care to check every order before dispatch and aim to deliver fabrics that match the quality and description shown on our website. Since all fabrics are cut to order and can react differently based on individual handling and care, resolutions for concerns are handled case by case.

About Fabric Behavior

Fabrics naturally respond to detergents, water quality, heat, and storage conditions in different ways. These factors can influence color, texture, and fit. Because these variations depend on personal usage, we encourage all customers to pre-wash the fabric in mild warm water for about 30 minutes before use. This helps release any surface color and allows natural shrinkage to settle before stitching.

Transit delays or courier-related issues are managed by our logistics partners. If something seems off with the delivery, you’re welcome to reach out so we can review the situation and coordinate with the logistics team when needed.

Customer Support

If you feel there’s an issue with the product you received, we encourage you to contact us. Our team will assess the situation and guide you on the next steps. Any resolution offered will depend on the details of the case and is handled at our discretion.

You can find all our contact information on the Contact Us page, where you can write to us, WhatsApp us, or call us directly.

Our goal is to support you and address genuine concerns while ensuring fairness and clarity for everyone.